Question 1

What do I need to register on new baji?

Accepted Answer

To register, you will need: a Active Bangladeshi mobile number, a valid email address, and you must be at least 18+ is required. A national ID is not mandatory during registration, but it will be needed for KYC verification before making a withdrawal. Was this answer helpful? Yes No

Question 2

Is registration completely free?

Accepted Answer

Yes, Completely Free. There is no fee to open an account at New Baji. on the registration page and create an account in just 3 minutes. Was this answer helpful? Yes No

Question 3

Can a person open more than one account?

Accepted Answer

No, it is strictly prohibited. Each individual may only register one account. Creating multiple accounts may result in all accounts being suspended and all balances permanently forfeited. Was this answer helpful? Yes No

Question 4

When and how do I complete KYC verification?

Accepted Answer

KYC must be completed before your first withdrawal. Required documents: National ID card (NID) — photos of both sidesSelfie photo (holding your NID) Typically 24-Hour verification is completed. Was this answer helpful? Yes No

Question 5

Can I update the personal information on my account?

Accepted Answer

Your email and mobile number can be updated from Account Settings (subject to OTP verification). However, to change your name or date of birth, in the Help Center Please get in touch. Was this answer helpful? Yes No

Question 6

I want to close my account — how do I do that?

Accepted Answer

To close your account, submit a written request to our support team. Please withdraw any remaining balance first. If you wish to close your account due to a gambling-related concern, Responsible Gaming you can self-exclude from the page. Was this answer helpful? Yes No

Question 7

How does the referral program work?

Accepted Answer

Register a friend using your referral link or code. When your friend makes their first deposit, you'll receive ৳200 Referral Bonus You'll receive a reward. There is no limit on the number of referrals from a single account. Was this answer helpful? Yes No

Question 8

Can anyone under 18 play?

Accepted Answer

Not at all. New Baji is strictly for adults aged 18 and above. If a user is found to be underage, their account will be closed immediately. Was this answer helpful? Yes No

Question 9

What should I do if I forget my password?

Accepted Answer

on the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email An OTP will be sent. Use the code to set a new password — it only takes about 2 minutes. Was this answer helpful? Yes No

Question 10

My account is locked — what should I do?

Accepted Answer

After 5 consecutive incorrect password attempts, your account will be 30 Minutes Your account will be locked. OTP login will not work while it is locked. Please wait 30 minutes and try again, or reset your password. Was this answer helpful? Yes No

Question 11

How do I enable two-factor authentication (2FA)?

Accepted Answer

Go to Account Settings → Security → enable "Two-Factor Authentication". You will receive an OTP on your mobile with every login. This keeps your account Most Secure keeps. Was this answer helpful? Yes No

Question 12

I suspect someone else has accessed my account — what should I do?

Accepted Answer

Change your password immediately. Then go to Settings → Active Sessions and log out any unrecognized devices. in the Help Center Let us know — we will respond within 2 hours. Was this answer helpful? Yes No

Question 13

Can I be logged in on multiple devices at the same time?

Accepted Answer

Yes, you can be logged in on both mobile and computer at the same time. However, two simultaneous sessions of the same account on the same device are not allowed. Was this answer helpful? Yes No

Question 14

When does a session expire?

Accepted Answer

24 Hours Your session will end automatically if you are inactive. With "Remember Me" enabled, you will stay logged in for up to 30 days. Was this answer helpful? Yes No

Question 15

Which payment methods can I use to make a deposit?

Accepted Answer

Available deposit methods at new baji: Mobile Banking: bKash, Nagad, RocketBank Transfer: All Major BanksCrypto: USDT (TRC20/ERC20), Bitcoin Was this answer helpful? Yes No

Question 16

What is the minimum deposit amount?

Accepted Answer

Minimum Deposit ৳50 (mobile banking). Minimum ৳500 for bank transfers. Minimum equivalent of ৳200 for crypto. Was this answer helpful? Yes No

Question 17

How long does it take for a deposit to reflect in my balance?

Accepted Answer

bKash/Nagad/Rocket: Instant (typically within 1 minute). Bank Transfer: 1–3 hours. Crypto: after network confirmation (usually 10–30 minutes). Was this answer helpful? Yes No

Question 18

Are there any fees charged on deposits?

Accepted Answer

New Baji does not charge any deposit fees. However, your bank or mobile banking service may apply its own transaction fees. Was this answer helpful? Yes No

Question 19

My payment was deducted but my balance was not updated — what should I do?

Accepted Answer

Please wait 30 minutes first. If the issue persists, check your transaction Transaction ID / Reference Number about in the Help Center Contact us and we'll resolve it promptly. Was this answer helpful? Yes No

Question 20

What is the maximum deposit limit?

Accepted Answer

Daily Deposit Limit ৳1,00,000 and above. VIP members enjoy higher limits. To protect yourself, Responsible Gaming You can set your own limits from this page. Was this answer helpful? Yes No

Question 21

Is it safe to deposit using crypto?

Accepted Answer

Yes. new baji accepts USDT and Bitcoin. Please ensure you use the correct network and wallet address before sending. Transfers sent via the wrong network may not be recoverable. Was this answer helpful? Yes No

Question 22

How long does it take to receive funds after a withdrawal?

Accepted Answer

bKash/Nagad/Rocket: 5–15 minutes. Bank transfer: 1–24 hours (depending on banking hours). If KYC verification is not complete, your first withdrawal may take a little longer. Was this answer helpful? Yes No

Question 23

What is the minimum withdrawal amount?

Accepted Answer

Minimum for mobile banking ৳200. ৳500 for bank transfers. Minimum $5 equivalent for crypto. Was this answer helpful? Yes No

Question 24

Why is my withdrawal still pending?

Accepted Answer

Common reasons: KYC verification not yet completedBonus wagering requirement not metSecurity check in progress (new device or location) If your withdrawal has been pending for more than 24 hours, please contact support. Was this answer helpful? Yes No

Question 25

Can bonus balance be withdrawn directly?

Accepted Answer

No. To withdraw your bonus balance, you must first complete the Wagering Requirement must be completed. Typically, you are required to wager 15–30x the bonus amount. For more details, in the Terms & Conditions View. Was this answer helpful? Yes No

Question 26

Can I withdraw to an account other than the one I deposited from?

Accepted Answer

For security purposes, withdrawals are typically on the same account Yes, it is available. To withdraw to a different account, please contact support and complete additional verification. Was this answer helpful? Yes No

Question 27

Are there any fees charged on withdrawals?

Accepted Answer

New Baji does not charge any withdrawal fees. However, the payment gateway may have its own charges. For crypto withdrawals, network fees may apply. Was this answer helpful? Yes No

Question 28

How do I claim the 200% welcome bonus?

Accepted Answer

Register → Make your first deposit → Bonus Automatically will be credited. No manual claim required. Maximum ৳5,000 in bonus rewards. Was this answer helpful? Yes No

Question 29

What does wagering requirement mean?

Accepted Answer

This is the condition that determines how many times you must wager your bonus before withdrawing. For example, a 15x wagering requirement means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets. Was this answer helpful? Yes No

Question 30

When will I receive my weekly cashback bonus?

Accepted Answer

Every week on Monday A 5% cashback is automatically credited (based on a minimum loss of ৳500 from the previous week). No application required. Was this answer helpful? Yes No

Question 31

Can multiple bonuses be used at the same time?

Accepted Answer

Generally, only one bonus can be active at a time. However, cashback and free spin bonuses can run simultaneously. For full terms, in the Terms & Conditions View. Was this answer helpful? Yes No

Question 32

How do I use my free spins?

Accepted Answer

Log in to your account and go to the "Bonus" section. You'll find free spins available on selected slot games. They must be used within 7 days. Wagering requirements apply to any winnings. Was this answer helpful? Yes No

Question 33

Can an active bonus be cancelled?

Accepted Answer

Yes, you can cancel any active bonus at any time from Account Settings. However, once a bonus is cancelled, the bonus balance will be permanently deleted and cannot be recovered. Was this answer helpful? Yes No

Question 34

How many types of games are available on new baji?

Accepted Answer

10,000+ games are available. Main categories: slots, Live Casino, table games, crash games, fishing games, and Sports Betting। on the Games page View all games. Was this answer helpful? Yes No

Question 35

Is live sports betting available?

Accepted Answer

Yes! Live betting is available on 30+ sports, including cricket, football, and tennis. Special offers are also available for Bangladesh cricket matches. On the Sports Betting page View Details. Was this answer helpful? Yes No

Question 36

Are game results fair and unbiased?

Accepted Answer

Yes. All games use RNG (Random Number Generator) is used, independently audited by third parties. Live games are streamed directly from world-renowned providers such as Evolution and Pragmatic Play. Was this answer helpful? Yes No

Question 37

What happens if I lose internet connection during a game?

Accepted Answer

Results for ongoing bets/spins in Sports Betting and slots are saved on the server. Upon reconnecting, you will see the correct outcome. Any bet already confirmed will not be cancelled. Was this answer helpful? Yes No

Question 38

How does the VIP program work?

Accepted Answer

Earn points on every bet. As your points grow, Bronze → Silver → Gold → Platinum → Diamond you'll move up in rank. Higher ranks unlock greater cashback, bigger bonuses, and a dedicated personal account manager. on the VIP page View Details. Was this answer helpful? Yes No

Question 39

Can I view my old bet and game history?

Accepted Answer

Yes. Log in to your account and go to the "History" or "Transactions" section to view a full breakdown of all bets, game sessions, wins, and losses. You can filter results by date, game, or amount. Was this answer helpful? Yes No

Question 40

Where can I download the new baji app?

Accepted Answer

Our Download Page Download the APK directly from the site. It is not yet available on the Google Play Store, so please download it directly from our website. iOS users can install the Progressive Web App (PWA). Was this answer helpful? Yes No

Question 41

Is it safe to install the APK directly?

Accepted Answer

Yes, Only at newbaji.ws is a completely safe source to download from. Do not download from any third-party sites. Before installing, enable "Unknown Sources" in your Android settings. Was this answer helpful? Yes No

Question 42

How do I update the app?

Accepted Answer

If an update is available when you open the app, you will be notified automatically. Tap the "Update" button and on the Download page Download the new APK and install it over the existing version. Was this answer helpful? Yes No

Question 43

Can I play on a mobile browser without the app?

Accepted Answer

Yes! The New Baji mobile web version is fully optimized. Simply open newbaji.ws in Chrome or Safari to access all features. That said, the app does offer slightly faster performance. Was this answer helpful? Yes No

Question 44

Can I log in to the app using my fingerprint?

Accepted Answer

Yes. After logging in once using the standard method, enable "Biometric Login" in the app settings. From then on, you can use your Fingerprint or Face ID for quick access. Was this answer helpful? Yes No

New Baji FAQ — all your Answers to Your Questions Here

Account & Registration 8 Questions

Deposits & Payments 7 Questions

Withdrawal 6 Questions

Bonuses & Promotions 6 Questions

Games & Betting 6 Questions

App & Platform 5 Questions

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