This Privacy Policy ("Policy") applies to users of the New Baji platform (newbaji.ws) and our mobile application. By using our services, you agree to the data collection and usage practices described in this Policy.
New Baji believes privacy is a fundamental right. That's why we've written this policy in plain, straightforward language — so you can understand it without wading through legal jargon. If you ever have questions, our support team is always ready to help.
This policy is effective from 1 January 2026. Compared to the previous version, cookie policy and third-party data sharing have been explained in greater detail.
New Baji only collects information that is necessary to provide services, ensure security, and fulfil legal obligations. We do not seek any data beyond what is needed.
| Data Type | Example | Time of Collection | Category |
|---|---|---|---|
| Contact Information | Name, date of birth, national ID | Registration / KYC | Mandatory |
| Contact Information | Email, phone number, address | Registration | Mandatory |
| Financial Information | Mobile banking number, transaction history | Payment Time | Mandatory |
| Gaming Activity | Betting history, game logs, wins and losses | During Gameplay | Automatic |
| Device Information | IP address, browser, operating system | At Every Login | Automatic |
| Preference Data | Favourite games, language settings, notification preferences | During Use | Optional |
We do not collect — nor have any reason to collect — information about your family members, religious identity, political views, or health.
New Baji uses your data for specific purposes only. Each purpose is clearly outlined below.
Account Management
Your information is used to create your account, verify logins, and personalise your experience.
Payment Processing
Necessary data is shared with payment gateways to process deposits and withdrawals.
Fraud Prevention
Your data is analysed to ensure account security and prevent money laundering.
Important Notice
Notifications are sent for transaction confirmations, security alerts, and account changes.
Support Services
Your data is used to resolve issues and make it easier to communicate with our support team.
Platform Development
Anonymous statistics are generated to identify which areas of the platform need improvement.
Commitment: New Baji never uses your data to build profiles for sale to third parties for advertising purposes.
New Baji does not sell your data. However, limited information may be shared with select trusted partners solely to deliver our services. Strict agreements govern every such arrangement.
Payment Provider
Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and partner banks. These providers also adhere to their own privacy policies.
Cloud Service Provider
Data is stored on AWS and Google Cloud. These companies comply with international data protection standards and are not permitted to use your information for their own purposes.
Regulatory Authority
Data may be disclosed in response to valid requests from licensing authorities or law enforcement agencies to fulfil legal obligations.
New Baji never sells or transfers your data to advertisers, data brokers, marketing companies, or any other unauthorized third party.
New Baji uses cookies on its website and app. Cookies are small data files stored in your browser that help the platform run smoothly and enhance your experience.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent you from logging in to the platform.
New Baji does not retain data longer than necessary. Each category of data has a clearly defined retention policy.
Account Information
For the duration your account remains active, and for 5 years after closure — as required by legal obligations.
Financial Transaction Records
All transaction records are retained for 7 years, in accordance with financial regulatory requirements.
Support Chat Records
Each support conversation is retained for 3 years — useful for improving future service and resolving disputes.
Login Logs & Device Information
Login logs are retained for 12 months for security purposes, after which they are automatically deleted.
New Baji respects your rights over your personal data. The rights listed below are yours — contact our support team to exercise any of them.
Right of Access
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data under certain conditions.
Right to Restrict Processing
Request that processing of your data be temporarily restricted for specific reasons.
Right to Data Portability
The right to receive your data in a structured, portable format.
Right to Object
The right to object to the use of your data for specific purposes.
To exercise any of your rights, email us at support@newbaji.ws or reach out via live chat. We typically respond within 30 days.
New Baji strictly does not provide services to anyone under the age of 18. Age is verified at registration and KYC is confirmed via national ID.
If a parent or guardian suspects that their minor child is accessing New Baji in any way, please notify our support team immediately. We will investigate promptly and take the necessary action.
Any data found to relate to a minor is deleted immediately and the associated account is permanently closed. New Baji enforces a strict zero-tolerance policy on this matter.
New Baji maintains multiple layers of security to protect your data. Our security team monitors the platform around the clock.
Encryption
- TLS 1.3 for All Data Transfers
- AES-256 Encryption for Stored Data
- Bcrypt Password Hashing
- Encrypted Backups
Access Control
- Role-Based Access System
- Multi-Layer Verification for Staff
- Full Audit Log
- Least Privilege Access Policy
Automated Threat Detection
- AI-Powered Anomaly Detection
- DDoS Protection (Cloudflare)
- Botnet Blocking
- Brute Force Protection
Regular Audits
- Third-party security audit every 6 months
- Annual Penetration Testing
- ISO 27001 Compliance Review
- Code Security Review
New Baji may update this Privacy Policy from time to time. For significant changes, a notice will be sent to your registered email and a banner notification will be displayed on the platform.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.
Last Updated: 1 January 2026 — Key changes: cookie management has been elaborated, third-party data sharing policy has been clarified, and data retention periods have been added.
For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us. Our privacy team is always ready to help.
Support@newbaji.ws
Typically responded to within 24 hours
Live Chat
Click the chat icon on the platform
Available 24/7